Losing a debit card can be a stressful experience, but hotlisting it can help prevent unauthorised usage and protect your sensitive information. In this post, we'll discuss the importance of hotlisting your card, the various ways to do it, and the benefits of taking prompt action.
To start, contact your bank. It's also a good idea to file a report at the nearest police station and give a copy to your bank.
You have several options for reporting the theft to your bank:
Once your card is hotlisted, the bank will block any transactions made with it. This means that no activity will be allowed from that account.
You'll receive a confirmation message once your card is blocked. Banks usually block lost Debit Cards right away.
In case you are trying to find your 16-digit Debit Card number, here's a way to find it out without the actual card in your hand .
The Fi-Federal Debit Card is undoubtedly a coveted card. If you've loaded a lot of money into the account, especially for making international payments at zero forex* markups (available on select account plans), losing your Fi-Federal debit card could be risky. Once the money is transferred from your account to an international merchant, it's gone, and there's little that can be done about it.
To prevent this, follow these steps:
After you've frozen your card, you'll need to get a new one.
Follow these steps:
If the problem continues after you try these steps, contact Fi Money customer care through the in-app chat.
Note: For the latest info on fees and charges regarding Debit Card, go here.
Losing your debit card can be a problem. If someone else gets your card, they can use it and take your money. Also, important information on your card can be lost.
To protect yourself, you need to know how to permanently block or "hotlist" your card. This will stop anyone else from using it. Unfortunately, you can't get your card back once you've lost it. Hotlisting is the only way to protect yourself. Here's how you can hotlist your debit card:
To prevent fraud and data loss, it's important to hotlist your debit card. Here are some convenient ways to do it:
hotlisting vs freezing or temp-blocking your debit card.
Hotlisting your debit card has several benefits in case your card is lost or stolen. Some of the important advantages are:
Protecting yourself from fraudulent activities and unauthorised access is crucial. Hotlisting your debit card is an important step towards this. By taking prompt action and using convenient methods to hotlist your card, you can minimise liability and prevent personal information theft.
The Fi-Federal debit card comes with some great features! You won't have to pay Forex charges on select plans, and you can make contactless payments using the 'Tap and Pay' feature. Plus, you can set customised transaction limits from your app. The card also gives you access to special deals from top brands in food, shopping, travel, and entertainment. And like we discussed in this blog, if you’ve lost it, or even if you have trouble sticking to a budget, you can easily freeze or unfreeze your card right from the app.
*Note: Any mention of zero forex linked to the Fi-Federal Debit Card in this blog implies Zero Forex is available on select account plans.
If you hotlist your debit card, it will be permanently blocked from any transactions. This stops anyone from using your card for unauthorised or illegal transactions.
When you hotlist a debit card, it can't be undone. But you can ask your bank for a new card.
Products on our platform | Details |
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Unified Payments Interface (UPI) | Epifi Technologies Pvt. Ltd ('Epifi Tech') is a Third-Party App Provider ('TPAP') - and acts as a service provider and participates in UPI through a Payment Service Provider ('PSP') Bank (Federal Bank). |
Savings Account and Deposits | Federal Bank offers savings account, fixed deposits and smart deposits to users on the Fi App (through Epifi Tech). Users' savings account and deposits are securely opened with Federal Bank. |
Cards | Fi Brand Pvt. Ltd. markets and distributes co-branded cards in partnership with Federal Bank and Visa. Cards are issued by Federal Bank. |
Loans | Epifi Tech facilitates loan distribution and acts as a lending service provider and/or digital lending application for various Banks, registered NBFCs and NBFC-P2P ('Lenders') List of Lenders. |
Mutual Funds | Epifi Wealth Pvt. Ltd. ('Epifi Wealth') is a registered investment adviser and provides a platform for mutual funds investment. Epifi Wealth has partnered with MFCentral to provide mutual funds analyser to users. |
Loans Against Mutual Funds | Epifi Tech in partnership with regulated entities including Epifi Wealth and Bajaj Finserv provides a platform for loans against mutual funds. |
US Stocks | Epifi Tech has partnered with US stock broker Alpaca Securities LLC to provide users the option to invest in US stocks. |
Connected Accounts | Epifi Wealth (as a financial information user), in partnership with Finvu and Onemoney, provides users the option to link their existing financial accounts on Fi. |
Credit Analyser | Epifi Tech (as a non-specified user) in partnership with Experian and CIBIL provides insights on users' credit scores |
Fi-Coins | Fi-Coins are earned under a reward programme for engaging with products and services on the Fi App. |
Fi Store | Fi-Coins can be redeemed on products and services listed on Fi Store such as merchandise, gift cards, air miles, among other things. |
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