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Step-by-Step Guide to GST Refund Claims

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Created on
April 28, 2023


What’s Inside

Have you mistakenly paid an excess GST amount? You can get the amount by claiming a GST refund. The process lets you retrieve the funds conveniently by visiting the official GST website and applying for it.

However, you may get confused by the steps if you’re a first-timer.

The steps include submitting the refund application, checking eligibility requirements, and tracking GST refund status. In this article, we’ll dive into the detailed steps to help.

Step 1: Check the Eligibility Criteria

It is important to ensure your eligibility before starting the GST refund process. The different situations that make you eligible for the refund include the following –

  • Deemed exports, and commodity/services exports
  • Refund of excess taxes due to a technical error by the authorities
  • Refund due to provisional assessment finalisation
  • Tax refunds because of government embassy purchases
  • Taxes paid on a supply or trade that hasn't taken place
  • Supplying services and goods to special economic zones
  • Pre-deposit refunds

You can always contact the respective authorities or your local GST office for more details.

Step 2: Submit the Refund Application

The next step is to visit the official GST web portal and submit the GST refund application. For this, you need to fill in your details on the form. You will receive an SMS with a unique acknowledgement number for your application.

However, you need to apply within 2 years from when you paid excess GST. In case you have asked for a refund of more than the specified amount, the respective officials will conduct a pre-audit process. It will take some time till you get your money back.

Step 3: Provide the Associated Documents

To make sure your refund claim is successful, you have to submit the necessary documents. It will allow government officials to examine the validity of your request before sanctioning it. Some of the most important documents required in the process are –

  • Associated invoices and bills of financial transactions
  • Provisional assessment order document copy
  • Payment proof of the supply that hasn't been conducted
  • Payment proof of the error that led to the excess tax payment
  • Invoices related to the goods supplied to an SEZ
  • Accumulated input tax credit document or invoice

Step 4: Track GST Refund Status

After filing the application and submitting the required documents, you have to wait for 30 days. Government officials will analyse your documents and application to see if there are any issues.

You can keep an eye out for the refund status by visiting the GST official portal. If there are any complications with your application, the associated department will notify you. In addition, you will receive messages for any rejections or queries raised by the officials.

That's why it's important to track your refund claim status so you can respond to any issues or rejections timely.

Step 5: Receive Your Refund

If the GST officials approve your documents and refund application, you will receive your refund amount. The authorities will send this amount directly to your bank account according to the details you provided. Contact the authorities if there are any payment delays.

NEFT, ECS, or RTGS processes will be applicable for crediting the amount to your account.

Summing Up

You must have understood how to claim GST refund following a systematic approach. Always ensure that your documents are intact and your bank account details are updated. It will prevent any issues during the verification and speed up the process.

If you need a separate account for handling these payments, Fi Money offers a hassle-free savings account. Just sign up on the app, and open the zero-balance account with no hidden fees!

Frequently Asked Questions

Q) What Are The Conditions For Claiming GST Refund?

You must submit the correct documents, payment proofs and GST application online to get the refund.

Q) Can Tourists Claim GST In India?

Tourists who will leave India after six months of stay can claim a GST refund. It’ll be applicable for taxes paid for goods they’ll take outside the country.


Fi Money is not a bank; it offers banking services through licensed partners and investment services through epiFi Wealth Pvt. Ltd. and its partners. This post is for information only and is not professional financial advice.
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