Frequently Asked Questions

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Rewards & Benefits
I was charged AMC, but I am on Salary Basic. Why?

Salary Basic users are charged AMC initially, but this amount is refunded back to your Federal Bank Savings Account on Fi. If you haven’t received the refund, please contact Customer Support.

Fi partners with the best to secure your money

Federal Bank
VISA
NPCI
PCI
EPIFI WEALTH
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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