Frequently Asked Questions

FAQarrow iconVideo KYCarrow iconAbout Video KYC
About Video KYC
What is a Min-KYC account or a Min account?

As per the regulatory guidelines, a Min KYC account is opened after electronically verifying a customer's credentials (e-KYC). Usually, such e-KYC processes revolve around a One-Time-Password (OTP).

Min accounts have certain restrictions as per bank policies:

If your account was created before 1st of September 2023

  • A min KYC user's account balance cannot exceed ₹1 Lakh.

  • Total amount added to this account cannot exceed ₹2 Lakh.

  • Min KYC accounts only have a validity of 350 days, after which it expires & the account is closed unless such account is upgraded to a Full KYC Account. 

If your account was created on or after 1st of September 2023

  • A min KYC user's account balance cannot exceed ₹1 Lakh till validity of the min KYC account

  • Total amount added to this account in a financial year cannot exceed ₹50,000 till validity of the min KYC account.

  • Min KYC accounts only have a validity of 350 days, after which it expires & the account is closed unless such account is upgraded to a Full KYC Account. 

So, if you are a min KYC user, please complete your video-KYC verification before the 350 day mark. It's easy to complete the verification & go from a Min account to a Full account!
Just complete a quick 3-minute video KYC verification call.

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