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About Us
Cards
Features
Pay with Fi
Automate
Rewards
Borrow
Accounts
Salary Accounts
Scan QR to get the Fi app
Frequently Asked Questions
About Video KYC
Do I need to complete a Video KYC call?
You only need to complete a video KYC call if you have a minimum KYC account.
Steps to check if you have a minimum KYC account:
- Tap on your profile picture on the home screen.
- Go to 'My Profile.'
- Under your name, if you see 'Minimum KYC, you have a minimum KYC account.
Tap the green banner on the home screen and follow the instructions to complete your video KYC call.
If you need help, chat instantly with Fi's customer care team here.
Fi partners with the best to secure your money
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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