Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
Fi is a money management platform that re-imagines the banking experience in India. The Federal Bank Account offered through our App, is a digital bank account that gives you the fastest way to open a bank account online.
You can do everything from the Fi App, including p2p payments, fund transfers, bill payments, and more, with features to automate every action. You also get a Debit Card, spends insights and tools to grow your investment and earn rewards.
First, you'll need to block your current card through the app for security reasons. To do this, simply tap on ""Credit card controls"" and select ""Request new card"". Follow the instructions to get a new card, and this will automatically block all credit card transactions on both the physical and virtual cards.
Please note that card re-issuance charges apply, which are currently set at ₹250 + GST for the Fi-Federal co-branded credit card. Once you've requested a new card, your brand-new virtual card will appear instantly in the app.
Usually, your physical card should arrive at your current communication address within 10-15 working days.
However, if you experience any issues, feel free to contact our Fi Money customer care at 08047485490. We will block the old credit card and arrange for a new one to be issued as quickly as possible.