About Us
Cards
Features
Pay with Fi
Automate
Rewards
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Accounts
Salary Accounts
Scan QR to get the Fi app
About Us
Cards
Features
Pay with Fi
Automate
Rewards
Borrow
Accounts
Salary Accounts
Scan QR to get the Fi app
Frequently Asked Questions
Transaction Issues
Transaction failed but money debited. What to do next?
For NEFT, RTGS, IMPS or same bank transactions, money will be refunded within 1 day.
For UPI & card transactions, it could take up to 5 days for the money to be refunded.
If you do not know the type of transaction; tap on the transaction and the amount. Your digital receipt will open.
related faq’s
Fi partners with the best to secure your money
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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