Frequently Asked Questions

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Transaction Issues
What is the meaning of ‘Raise Dispute’?

You can only raise a dispute when something is wrong with your transaction. 

For example: Money went from your account, but the receiver did not get your payment. Or you made only one payment, but the money went twice.

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Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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