Frequently Asked Questions

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Fund Transfer
How can I stop eNACH or ECS transactions?

Follow these steps to stop eNACH or ECS transactions:

  1. Tap on this Link.

  2. Log in with your registered phone number along with the country code.

  3. Enter OTP and captcha

  4. Tap on ‘Cancel NACH Mandate’


If you need help, chat instantly with Fi's customer care team here.




Fi partners with the best to secure your money

Federal Bank
VISA
NPCI
PCI
EPIFI WEALTH
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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