Frequently Asked Questions

FAQarrow iconRe-KYCarrow iconAbout Re-KYC
About Re-KYC
What happens if I don't complete Re-KYC on time?

You have a 60-day window plus a grace period to complete Re-KYC. Failing to do so within this timeframe may lead to your account going into a debit freeze state.

If you need help, chat instantly with Fi's customer care team here.

Fi partners with the best to secure your money

Federal Bank
VISA
NPCI
PCI
EPIFI WEALTH
ISO 27001:2022
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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