Frequently Asked Questions

For Regular users, ₹5000 account balance is required.

For Standard users, no minimum account balance is required.

For Plus users, if your account balance drops below ₹25,000, you’ll get a grace period to add funds. If you can’t maintain the balance during this period, you’ll move to the Standard plan and lose all Plus account benefits.

For Infinite users, if your account balance drops below ₹50,000, you’ll get a grace period to add funds. If you can’t maintain the balance during this period, you’ll move to the Plus or Standard plan and lose all Infinite account benefits.

For Prime users, if your account balance drops below ₹1,00,000, you’ll get a grace period to add funds. If you can’t maintain the balance during this period, you’ll move to the lower plan and lose all Prime account benefits.

Note:

• Fi will share all grace period details in-app.
• During a grace period, you’ll remain on the same plan and keep access to its benefits. After the grace period, you’ll automatically move to a lower plan.

If you’re on the Regular plan and your average monthly balance falls below ₹5000, non-maintenance charges of up to ₹200 + GST (up to ₹1000 annually) may be charged. This amount will be deducted from your savings account. If you close your account, any unpaid charges will need to be paid off. The monthly average balance is calculated as the average of your balance at the end of each day of the month.


If you need help, chat instantly with Fi's customer care team here.