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Frequently Asked Questions

Plans

About Plans

What are the different types of plans on Fi?

How can I get access to the Plus, Infinite, Prime plan?

What are the benefits of Plus, Infinite, Prime & Salary plans?

What if I don’t want to upgrade or change my plan?

I noticed four plans on Fi. Is it different from the Federal Bank schemes?

I added the minimum balance required, but I still can't upgrade!

Accessing Plans

What happens if I am unable to maintain the minimum account balance required?

How can I access the Salary account plan on Fi?

How do I upgrade my plan on the Fi app?

I added funds to my account but still did not get an account upgrade. What now?

What do I need to do to enable 0% forex charges on my debit card?

Fees and Charges

Are there any charges to upgrade my account?

How do I still avail 0 Forex charges on international payments?

What are the differences in charges for ATM withdrawals, Transactions, Debit card fees, etc.?

Will I be charged for a debit card?

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