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Frequently Asked Questions
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FAQ
Plans
Plans
About Plans
What are the different types of plans on Fi?
How can I get access to the Plus, Infinite, Prime plan?
What are the benefits of Plus, Infinite, Prime & Salary plans?
What if I don’t want to upgrade or change my plan?
I noticed four plans on Fi. Is it different from the Federal Bank schemes?
I added the minimum balance required, but I still can't upgrade!
Accessing Plans
What happens if I am unable to maintain the minimum account balance required?
How can I access the Salary account plan on Fi?
How do I upgrade my plan on the Fi app?
I added funds to my account but still did not get an account upgrade. What now?
What do I need to do to enable 0% forex charges on my debit card?
Fees and Charges
Are there any charges to upgrade my account?
How do I still avail 0 Forex charges on international payments?
What are the differences in charges for ATM withdrawals, Transactions, Debit card fees, etc.?
Will I be charged for a debit card?
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