Frequently Asked Questions

FAQarrow iconInstant loansarrow iconGeneral Enquiry
General Enquiry
How do l review information provided on Privacy Policy, withdraw the consent already given and restrict the disclosure to third parties?

You can do so by writing to help@fi.care. Please note that processing of your personal data is essential in order for us to provide services to you on the Fi App. In the event you request withdrawal of consent, restriction of disclosure, please be advised that the services offered to you may get affected including but not limited to revocation of your access to the Fi Money application and the products within.

In case you have taken a loan through Fi Money App from any of the available lending partners, you would first need to close your loan before we can  process your request for withdrawal/restriction of consent.
Please be assured that your information will be processed in accordance with applicable laws and our privacy policy

Fi partners with the best to secure your money

Federal Bank
VISA
NPCI
PCI
EPIFI WEALTH
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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