Frequently Asked Questions

EMI
Completed paying EMI, but loan account was not closed.

Please contact Fi Money customer care at 080-47485490

  • Request our Fi Care Specialist to help you with 'Loan Payment Completed But Loan Not Closed'
  • You will receive all necessary info: like steps involved, charges (if any), timelines, etc.

Fi partners with the best to secure your money

Federal Bank
VISA
NPCI
PCI
EPIFI WEALTH
ISO 27001:2022
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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