Frequently Asked Questions

FAQarrow iconInstant loansarrow iconApplication details
Application details
I was eligible for loan, but my loan request wasn't processed.

Here's what could have happened: Our partner bank has several security checks to ensure creditworthiness. If someone does not pass these checks at any point in the Loan Application process, their requests get withdrawn.

P.S. Fi also insists on a separate video verification check before processing a loan application — it helps us weed out impersonators/fraudsters & keep your account safe.

Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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