Frequently Asked Questions

FAQarrow iconConnected Accountsarrow iconRemoving your Bank Account
Removing your Bank Account
Is it possible to reactivate a disconnected account

Yes. You can quickly reactivate a disconnected account.

Follow these steps to connect your bank accounts:

  • Tap your display picture on the top-left corner of the Home page
  • You will arrive at 'My Profile'
  • Select 'View All' under the 'My Accounts' section
  • Tap on 'Connect another bank account' to start the process

Note: If you previously connected the account, the "Disconnected" tag would disappear.

If it's a new account, then it will show up on the list of accounts section.


Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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