Frequently Asked Questions

FAQarrow iconJumparrow iconInvestments and Payments
Investments and Payments
I didn't make an investment. But it says that my slot is used up!

No worries. Your slot will reappear in about 5 minutes. It may be a tiny glitch. If you haven't made a Jump investment & no money has left your account for this purpose — you will find an available slot soon.

Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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