Frequently Asked Questions

FAQarrow iconJumparrow iconGetting Started
Getting Started
I had received access to the product, but now I am not allowed to invest

Jump is a limited investment opportunity. If you had received access earlier but cannot invest now — it may be because the investment window has closed.

If the option to invest opens up again, we will notify you with an in-app message.

Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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