Frequently Asked Questions

Rewards
What happens to my Fi-Coins if I cancel the transaction that got me the Fi-Coins?

In the event that a transaction is cancelled, any Fi-Coins earned from that transaction will be deducted from your Fi-coin balance. This just helps keep things fair for all users of our credit card.

Fi partners with the best to secure your money

Federal Bank
VISA
NPCI
PCI
EPIFI WEALTH
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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