Frequently Asked Questions

FAQarrow iconCredit Cardsarrow iconPrivacy and Security
Privacy and Security
Is the Credit Card safe to use?

Yes, absolutely. The credit card is issued by Federal Bank, a licensed bank. Plus, Fi is PCI-DSS and ISO certified. Your Credit Card uses cutting-edge fraud and risk monitoring systems to ensure the safety of your card. The card also provides an effortless way to freeze and unfreeze itself without the need to reach out to our customer care.

Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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