Frequently Asked Questions

FAQarrow iconCredit Cardsarrow iconGeneral Enquiries
General Enquiries
I see an offer for a Credit Card in the Fi app. What are the next steps to get a credit card?

View your card details and T&Cs, confirm your card delivery address, and select your billing cycle. Next, complete a quick liveliness & face match test. Swipe to accept the credit card and a digital credit card is generated for you to use online.

Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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