Frequently Asked Questions

FAQarrow iconSalary Accountsarrow iconUnlocking Benefits
Unlocking Benefits
Received salary in my Federal Bank Savings Account via Fi, but salary benefits did not get activated

All salary benefits have specific reward T&Cs. Please visit the salary benefits page in the Fi app or the salary T&Cs here to review terms and conditions for each benefit. 

Please note that reward benefits can be changed at any time as per the Company's discretion.

If you have received salary, benefits will unlock within 24 hours. If benefits are still in-active after 24 hours, you can submit your salary transaction for review.

Head to the Fi Salary Program benefits page:

  • Tap on "Already received salary" or "Verify Now"
  • You will see a list of credit transactions into your account over the last 30 days
  • Choose the transaction that reflects your salary
  • Wait for verification by our team

NOTE: Our team will take 3-4 working days to verify your salary transaction.

If successfully confirmed, your salary benefits will get activated

Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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