Frequently Asked Questions

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General Enquiries
Already received your salary on Fi?

If you have already received salary in your Federal Bank Savings Account via Fi in the last 30 days, you can confirm your employment details and raise a request to verify the salary transaction you received.

You can do this by clicking on "Already received your salary?" on the salary benefits page. 

Once you have raised a request, our ops team will verify your request and activate salary benefits for you. 

Fi partners with the best to secure your money

Federal Bank
VISA
NPCI
PCI
EPIFI WEALTH
ISO 27001:2022
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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