Frequently Asked Questions

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Fi.nite Code
My code did not work: Friend entered referral code but is unable to get access to the app

There could be a couple of reasons why this happened. 

  • Your code has been used 150 times to sign up on Fi.
  • Your friend may not be using the latest version of the Fi app from the Play Store.
  • They might have made a typo while entering the code. (Mistakes happen!)
  • We were unable to verify their work status. Your friend will need to be a working professional to be able to open a Federal Bank Savings Account through Fi.

If this doesn’t answer your query, please contact Fi Money customer support via in-app chat or write to us at help@fi.care.

Fi partners with the best to secure your money

Federal Bank
VISA
NPCI
PCI
EPIFI WEALTH
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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