Frequently Asked Questions

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Fi.nite Code
My friend is not able to use my referral code. What do I do?

There could be a couple of reasons why your referral code didn't work.

Here are some common ones:

  • Your code has been used 150 times to sign up
  • Your friend may not be using the latest version of the Fi app from the Play Store.
  • They might have already received a referral code from Fi while signing up for early access on our website.
  • They may have tried to sign up on Fi before using the same number or email ID — but using a different referral code.

If these explanations don't answer your question, please get in touch with Fi Money customer support via in-app chat or write to us at help@fi.care.

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Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
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