Frequently Asked Questions

FAQarrow iconReferralsarrow iconReferee Rewards
Referee Rewards
I joined using a referral code but I did not get a reward

Uh-oh, that definitely wasn't the plan. 

There could be a couple of reasons why this might have happened. Check if you've done the following:

  • You should have entered the referral code that your friend gave you when opening an account. If you've already received a referral code from us while signing up for early access, you won't be eligible for a reward.
  • You should have added ₹3000 to your Savings account within 7 days of joining.

Referral offers are refreshed from time to time. Please check out our super simple T&Cs related to such offers.

If this doesn’t answer your query, please contact Fi Money customer support via in-app chat or write to us at help@fi.care.

Fi partners with the best to secure your money

Federal Bank
VISA
NPCI
PCI
EPIFI WEALTH
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
Scan QR to get the Fi app