During the call:

Federal Bank's vKYC RM's will verify & confirm your ID documents.

You may have to answer a few basic questions about yourself, such as 'What's your date of birth?', etc.

Sometimes, they suggest reading out numbers that appear at the bottom of the screen.

Then, the vKYC Relationship Manager (RM) will request to see your physical PAN card.

On successful verification, you'll have access to a full Savings Account in 24-48 hours.

What to do before the call:

• Please position yourself in a well-lit place.
• Make sure your physical PAN card is with you.
• For security reasons, digital PAN card images are not accepted.
  
  

If you need help, chat instantly with Fi's customer care team here.