Frequently Asked Questions

FAQarrow iconTransactionsarrow iconFund Transfer
Fund Transfer
Are ECS & NACH facilities available for my Savings Account? If so, what are the charges?

Yes. Fi users have access to both fund transfer facilities. 

At a glance: Bounce Charges: ₹ 300 per transaction for Savings accounts (₹150 for ECS/NACH transaction return for the first time). Our partner bank has a detailed breakdown of the fees. Please turn to page 6 of this document.

FYI: National Automated Clearing House (NACH) & Electronic Clearing Service (ECS) help complete high-volume, online interbank transfers that are fixed or periodic! Think regular EMIs, loan repayments, and so on. 

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Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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