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Frequently Asked Questions
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FAQ
Transactions
Transactions
Transaction Issues
How do I raise a dispute on a transaction?
What is the meaning of ‘Raise Dispute’?
How do I report a fraud?
My balance is not updating after completing a transaction
How can I find my digital receipt?
My dispute was rejected. What do I do?
Load Money
How do I add money to my Savings Account through Fi?
What is the transaction limit for Min KYC account holders?
I tried to add money to my Savings Account through Fi. The money was debited from my source account, but it was unsuccessful.
Fund Transfer
If I have to send money to someone, do they also have to be a Fi user?
How do I send money using the Fi app?
Can I send money to someone outside India? What are the charges?
Are ECS & NACH facilities available for my Savings Account? If so, what are the charges?
Does Fi have a SWIFT code?
How do I disable my UPI?
How do I reset my UPI PIN?
Is there a limit on UPI collect requests ?
Is there a transaction limit for Min KYC holders?
Is there any cool off period or transaction limit after I reset my UPI PIN?
Is there a cool off period or transaction limit after I change my device?
If I reset my UPI PIN, will it affect my other linked bank accounts?
How do you check or cancel mandates on the Fi app?
What are the charges for eNACH or ECS transactions?
What does the U16 error code signify in UPI transactions?
Settlement and Reversal Timeframes for Various Payment Methods
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