Frequently Asked Questions

FAQarrow iconSalary Accountsarrow iconUnlocking Benefits
Unlocking Benefits
Completed registration, but benefits aren't unlocked

First, make sure that your salary arrives in this Federal Bank Savings Account linked to Fi.
To ensure this:

  • Reconfirm your employment details on the Fi app
  • Double-check your new Salary Account details with your company's HR

Benefits will unlock when your salary arrives in your Federal Bank Savings Account linked to Fi.

At this point, your account will upgrade to a Fi Salary Program.

Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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