Frequently Asked Questions

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Rewards & Benefits
What is the difference in rewards percentage?

Previously, it was credited as 2% cashback i.e. rewards. Going forward, rewards will be generated as Fi-Coins.

  • Salary Basic users get 1% back in Fi-Coins (up to ₹100 per month).

  • Salary users get 2% back in Fi-Coins (up to ₹1000 per month).

For example, if you spend ₹100, you get 2% back, which means you receive Fi-Coins worth ₹2. The value remains the same as before, just in a different format.

Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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