Frequently Asked Questions

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Rewards & Benefits
Is my debit card free under the Salary Program?

Yes, the first Debit Card is free for both Salary and Salary Basic users. However, Salary Basic users need to pay the Debit Card charge of INR 299 + GST while placing an order, which will be refunded to their Federal Bank Savings Account on Fi—only if they have received their salary in Fi and their plan is activated.

Note: If you order a Debit Card before receiving your salary in your Federal bank Savings Account on Fi and before your Salary program is activated, you will be charged, and the amount will not be refunded.

Tip: To avoid any charges, wait until your salary is credited to the Federal bank Savings Account on Fi and your plan is updated before ordering your Debit Card.

Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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