Frequently Asked Questions

FAQarrow iconSalary Accountsarrow iconRegistration issues
Registration issues
Not able to find my employer

Our Fi Salary Program have specific eligibility criteria.
As per policy, we only accept users whose employers are:

  • Recognised by the Ministry of Corporate Affairs; or
  • Listed by the Employees' Provident Fund Organisation; or
  • Have a registered GST ID number or GSTIN

Search Employer Name:

  • Make sure you write the legal company name
  • As seen on your Form 16 or payslips

Search Employer GSTIN:

  • Look for your employer using the company's GSTIN number
  • To find your company's GSTIN number, refer to your payslip or Form 16

If your employer qualifies & the above methods do not work, you can email us payslips from this month or the previous month: salarybenefits@fi.care

Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
Scan QR to get the Fi app