Frequently Asked Questions

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Registration issues

Not able to find my employer

Our Fi Salary Program have specific eligibility criteria.
As per policy, we only accept users whose employers are:

  • Recognised by the Ministry of Corporate Affairs; or
  • Listed by the Employees' Provident Fund Organisation; or
  • Have a registered GST ID number or GSTIN

Search Employer Name:

  • Make sure you write the legal company name
  • As seen on your Form 16 or payslips

Search Employer GSTIN:

  • Look for your employer using the company's GSTIN number
  • To find your company's GSTIN number, refer to your payslip or Form 16

If your employer qualifies & the above methods do not work, you can email us payslips from this month or the previous month: salarybenefits@fi.care