Frequently Asked Questions

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Registration issues

I submitted payslips, but have not got a response!

If you recently submitted your payslip, do give us some time.
You will hear from us soon.
It may take 7-10 working days to complete verification in rare cases.

NOTE: 

  • We only accept payslips submitted via email.
  • Payslip submissions must be sent to salarybenefits@fi.care
  • Make sure you have sent it from an email ID registered on Fi.

You will receive a reply on the same email.