Frequently Asked Questions

FAQarrow iconSalary Accountsarrow iconRegistration issues
Registration issues
I submitted payslips, but have not got a response!

If you recently submitted your payslip, do give us some time.
You will hear from us soon.
It may take 7-10 working days to complete verification in rare cases.

NOTE: 

  • We only accept payslips submitted via email.
  • Payslip submissions must be sent to salarybenefits@fi.care
  • Make sure you have sent it from an email ID registered on Fi.

You will receive a reply on the same email.

Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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