Frequently Asked Questions

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General Enquiries
What benefits does the Fi Salary Program provide?

Currently, the Fi Salary Program offers these add-on benefits:

1️⃣ Monthly Rewards

  • Salary Basic: Earn 1% back monthly (Fi-Coins worth up to ₹100) on UPI merchant spends via the Fi App and domestic Debit Card transactions.

  • Salary: Earn 2% back monthly (Fi-Coins worth up to ₹1000) on the same transactions.

  • Rewards are credited in the first week of the next month.

2️⃣ Free Cheque Book

  • Both Salary and Salary Basic users get a free cheque book with 10 cheque leaves.

3️⃣ Free Debit Card (With Conditions)

  • The first Debit Card is free for both Salary and Salary Basic users.

  • Salary Basic users: Must pay a ₹299 + GST charge while ordering the Debit Card.

  • This charge will be refunded to their Federal Bank Savings Account on Fi only if their salary has been credited in Fi and their plan is activated.

4️⃣ Zero Forex Charges

  • Salary users: Unlimited transactions with 0 Forex charges.

  • Salary Basic users: ₹30,000/month at 0 Forex charges. Beyond this, a 3.5% markup applies to international spends.

5️⃣ Health Insurance Benefits (At Epifi’s discretion based on employer)

  • Base health insurance: Coverage up to ₹2 lakh.

  • Top-up health insurance: Additional coverage up to ₹20 lakh.

6️⃣ Priority Customer Support

  • Get faster responses and priority assistance for queries and concerns.

Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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