Frequently Asked Questions

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Accessing Plans
What do I need to do to enable 0% forex charges on my debit card?

Only Salary, Prime & Infinite plan users can access the 0 Forex advantage.

The Forex-related fees/charges are as follows:

  • On Regular/Standard plan:
    • International payments will get charged at 3.5%+GST.
  • On Plus plan:
    • You still get access to 0 Forex charges, but only till ₹30K spends every month.
  • On Infinite/Prime/Salary plan:
    • You get unlimited access to 0 Forex charges.

NOTE: 

  • Forex charges of 3.5% will be deducted from all international payments. But if you're on the correct account plan, we'll refund this money to your account every month.
  • Forex charges will not be reversed on incoming transactions

Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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