Frequently Asked Questions

Repayments
Completed paying loan amount, but loan account was not closed.

Loan closure happens (automatically) if your outstanding balance is ₹0.
Please check:

  • If you have an outstanding balance payment.
  • If so, then please repay the outstanding balance.
  • If not, i.e. the outstanding balance=₹0, your loan account will automatically close by the end of the day.
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Fi partners with the best to secure your money

Federal Bank
VISA
NPCI
PCI
EPIFI WEALTH
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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