Frequently Asked Questions

EMI

EMI paid, but not reflected in the Fi app.

There could be a few reasons why this is happening:

  • The transaction is still being processed. You may see an update in some time.
  • The transaction could have failed or been reversed. If this is the case, the amount will get refunded within 2 days for all IMPS/NEFT/RTGS payments. UPI & Debit Card transactions will get refunded within 5 days.