Frequently Asked Questions

FAQarrow iconFrozen Accountarrow iconGeneral Info About Account Freeze
General Info About Account Freeze
What will happen to my Loans, Credit Card, or Investments while my account is frozen?

Salary Deposits: Inform your employer to use an alternate bank account for salary payments.

Loans/EMIs: You can use third-party apps like Paytm or Mobikwik for loan repayments during the freeze.

Fixed/Smart Deposits: Until your LEA is resolved, you will not be able to withdraw the deposits in the account.

Mutual Funds: Ensure that your bank account details are updated via MF Central (mfcentral.com) for managing mutual fund investments.

US Stock Investments: Until your LEA is resolved, you will not be able to withdraw the investments in the account.

Credit Card Bills: Manually pay your EMIs and bills using third-party platforms to avoid late fees.

Option 1: Pay via Credit Card Bill Payment Apps

You can make payments using apps such as CRED, CHEQ, PayTM, AmazonPay, and other similar credit card bill payment services.

Option 2: IMPS or NEFT Transfer

To make a direct bank transfer, use the following details:

Account Number:

91 + [Your 10-digit Mobile Number] + Last 4 digits of your Credit Card, OR

Your 16-digit Credit Card Number

IFSC Code: FDRL00CARDS

Beneficiary Name: Your Name

Account Type: Current Account

Important: Payments to this account must be made via IMPS or NEFT. Payments via GPAY or the Fi app are not supported.

Fi partners with the best to secure your money

Federal Bank
VISA
NPCI
PCI
EPIFI WEALTH
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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