Frequently Asked Questions

FAQDebit CardDebit Card Transactions

Debit Card Transactions

I'm unable to transact or withdraw cash using my Debit Card

On the app, check your card controls under Card Settings
Ensure that your card controls are on.
Note: Very often, tap to pay and international usage is turned off.

Fi partners with the best to secure your money

ISO 27001:2022

Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.

Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.

Fi itself is not a bank and doesn’t hold or claim to have a banking license.

FAQDebit CardDebit Card Transactions

Debit Card Transactions

I'm unable to transact or withdraw cash using my Debit Card

On the app, check your card controls under Card Settings
Ensure that your card controls are on.
Note: Very often, tap to pay and international usage is turned off.

Fi partners with the best to secure your money

ISO 27001:2022

Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.

Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.

Fi itself is not a bank and doesn’t hold or claim to have a banking license.

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Frequently Asked Questions

Debit Card Transactions

I'm unable to transact or withdraw cash using my Debit Card

Fi partners with the best to secure your money

Debit Card Transactions

I'm unable to transact or withdraw cash using my Debit Card

Fi partners with the best to secure your money