Frequently Asked Questions

FAQarrow iconDebit Cardarrow iconCard Details & Access
Card Details & Access
What is the name printed on my debit card?

It's the name that you provided during our account opening process.

For security purposes, we verify the name you provide. Usually, we do so by comparing with your KYC details — this ensures that you don't face any challenges later.

Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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