About Us
Cards
Features
Pay with Fi
Automate
Rewards
Borrow
Accounts
Salary Accounts
Scan QR to get the Fi app
About Us
Cards
Features
Pay with Fi
Automate
Rewards
Borrow
Accounts
Salary Accounts
Scan QR to get the Fi app
Frequently Asked Questions
Video KYC Call
My call got disconnected. What should I do?
If you got disconnected less than 2 minutes ago:
You can reconnect with the same Federal Bank vKYC Relationship Manager (RM) you were talking to and complete your KYC verification.
If you got disconnected more than 2 minutes ago:
A new Federal Bank vKYC RM will be assigned to you on another call. To reconnect, tap on the green banner displayed at the top of the app's Home screen.
Please note: Federal Bank vKYC RMs are available from 10 am to 7 pm on all days except national holidays.
Fi partners with the best to secure your money
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
Scan QR to get the Fi app