Frequently Asked Questions

FAQarrow iconVideo KYCarrow iconVideo KYC Call

Video KYC Call

How do I make a Video KYC call?

A VKYC can now be completed every day between 10:00 AM and 7:00 PM. Ready to get started? Here's how:

  1. Tap to Begin: Head to the Home banner or My Profile to start your VKYC journey.

  2. Instant Connect: If an agent is available, you'll be connected right away.

  3. No Agent Available? No problem! Try again later—our agents are available 7 days a week.

Quick Tips for a Smooth Call:

  • Have your PAN Card ready.

  • Find a well-lit area for a clearer video call.

  • Keep paper and pen on hand for any signatures.

  • Ensure a strong WiFi connection for an uninterrupted call

  • Important Information to Remember:

    During VKYC, you need to remember your salary, occupation, and Aadhaar address.

It’s easy, fast, and secure—let's get your KYC done!