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About Us
Cards
Features
Pay with Fi
Automate
Rewards
Borrow
Accounts
Salary Accounts
Scan QR to get the Fi app
Frequently Asked Questions
Video KYC Call
How do I make a Video KYC call?
A VKYC can now be completed every day between 10:00 AM and 7:00 PM. Ready to get started? Here's how:
Tap to Begin: Head to the Home banner or My Profile to start your VKYC journey.
Instant Connect: If an agent is available, you'll be connected right away.
No Agent Available? No problem! Try again later—our agents are available 7 days a week.
Quick Tips for a Smooth Call:
Have your PAN Card ready.
Find a well-lit area for a clearer video call.
Keep paper and pen on hand for any signatures.
Ensure a strong WiFi connection for an uninterrupted call
Important Information to Remember:
During VKYC, you need to remember your salary, occupation, and Aadhaar address.
It’s easy, fast, and secure—let's get your KYC done!
Fi partners with the best to secure your money
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
Scan QR to get the Fi app