Frequently Asked Questions

FAQarrow iconVideo KYCarrow iconVideo KYC Approval
Video KYC Approval
When will I get video KYC approval?

You will receive approval 24-48 hours after you complete your video KYC call. Additionally, you will also receive a confirmation SMS if your KYC has been approved.

Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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