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About Us
Cards
Features
Pay with Fi
Automate
Rewards
Borrow
Accounts
Salary Accounts
Scan QR to get the Fi app
Frequently Asked Questions
Video KYC Approval
My VKYC was rejected by the auditor. What do I do now?
If your application was rejected due to issues like name mismatch, income mismatch, or video/audio quality problems, you will be automatically re-registered for Video KYC but if it was rejected due to regulatory guidelines and bank policies then you won’t be able to proceed further .
However, we recommend you ensure that all details, such as your name and income, are correct and accurate to avoid any further issues. If you're still having trouble, please contact Fi customer support for assistance.
related faq’s
Fi partners with the best to secure your money
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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