Frequently Asked Questions

FAQarrow iconVideo KYCarrow iconVideo KYC Approval

Video KYC Approval

How can I check my VKYC status after 48 hours post video call?

If it has been more than 48 hours since you completed your VKYC call, try the following steps:

  • Tap on your Profile Picture on the Home screen.
  • You will see the 'My Profile' section
  • If your VKYC was approved, you will not see 'Minimum KYC' written on top of your name.
  • If you will see 'Minimum KYC' written on top of your name, that means your VKYC is not approved.