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Features
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Automate
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Accounts
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Scan QR to get the Fi app
About Us
Cards
Features
Pay with Fi
Automate
Rewards
Borrow
Accounts
Salary Accounts
Scan QR to get the Fi app
Frequently Asked Questions
About Video KYC
How do I make a Video KYC call?
Ready to get started? Here’s how:
Open the Fi App on your device.Tap on "My Profile" and then click on the VKYC banner to start the call.
You will be going through pre-call checks before connecting to a VKYC agent.
Once the checks are done, you’ll be connected to a Video KYC agent.
No Agent Available? No worries! If you're unable to connect, please try again later—our agents are available 7 days a week, 10 AM to 7 PM including national holidays
Fi partners with the best to secure your money
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
Scan QR to get the Fi app