Frequently Asked Questions

FAQarrow iconVideo KYCarrow iconAbout Video KYC
About Video KYC
How do I know if I am a Min KYC Fi user?

You can check if you are a min KYC user by following these steps:

  • Go to the Fi app's Home screen
  • Tap on your Profile icon
  • If the words Min KYC appear above your name; you're a Min KYC user
  • If you cannot see any such text — congrats, you're a Full KYC user!
Are you wondering how you became a Min KYC user?
Well, it's something that happens while opening a Federal Bank Savings Account on Fi.
If we can't get your KYC details, we use your Aadhaar information to open a Min KYC account for you.

Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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