Frequently Asked Questions

FAQarrow iconUS Stocksarrow iconInvesting in US Stocks
Investing in US Stocks
My order for purchase of US Stocks was rejected. What do I do?

In most cases, our market orders are fulfilled when the Market is open. However, some orders may be rejected after the Market closes, with refunded funds. 

This can happen if you fail our banking partner's foreign remittance checks, such as the $250,000 LRS limit per financial year. Exceeding this limit will result in order rejection, stock liquidation, and potential suspension of your US Stock account. 

There are cases where orders may also be restricted by the ₹1 lakh daily limit or ₹10 lakh annual limit. Refunds are typically processed within 1-2 working days. For assistance, contact help@fi.care.

Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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