Frequently Asked Questions

US Stocks

Getting started with US Stocks

How is Fi Money offering US stocks?

Do I need a Demat account to invest in US Stocks through Fi?

How long does it take for the stock to be purchased?

Are there any legal or regulatory concerns to buy and sell US stocks through Fi?

As an existing user on the Fi app, why should I go through an account creation process again for US Stocks?

Can I change the bank account associated with my Alpaca account?

Can I also trade in ETFs, ADRs?

Can I set up auto-invest for US Stocks?

Where can I view my portfolio?

Where can I view all my trades, exchange rates applied on past orders, and order receipts?

I am being asked to ‘Establish my source of funds’. Why am I seeing this? What do I do next?

Why does the Fi app not have a wallet option?

Why am I stuck in the US Stocks account creation process? Why am I not able to trade?

Does Fi provide a monthly or quarterly statement of my trades and holdings?

Investing in US Stocks

How are US Stocks different from Indian stocks?

What are the restrictions on the Buy trades that the user places?

I have placed an order, but I can’t see the stocks in my portfolio yet.

My order for purchase of US Stocks was rejected. What do I do?

I have cancelled my buy order. What happens in such a case?

Why have I received different amounts of money, stock quantities, and remittances as compared to what I saw on the app?

I am not able to find a stock that I want to buy.

Selling US Stocks

I have placed an order and received my stocks but am not able to sell them. What can I do here?

How does a Sell order work on US Stocks on Fi? How long will it take for the funds to be credited to my account?

Are there any restrictions on Sell orders?

My order for purchase of US Stocks was rejected. What do I do?

I have cancelled my sell order. What happens in such a case?

I have cancelled my order because my LRS got rejected, and I haven’t received my refund.

Can I place a sell order for stocks that I haven’t yet purchased?

What happens to my US stock holdings if I want to close my Federal Bank Savings Account linked to Fi?

Fees and Charges

What are the charges that you take from the user?

General enquiry

How do I raise a complaint?